PRIVACY POLICY

Effective Date: June 26, 2024

1. Introduction

Athena SEO AI, LLC (“we,” “our,” “us”) operates https://athenaseopro.com and provides the Athena SEO AI Software Suite, including Athena SEO Pro, Athena SEO Live, and Athena SEO Analytics (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our Services. By using our website or Services, you agree to the practices described in this policy.

2. Information We Collect

We collect two types of data: Personal Information and Usage Data.

2.1 Personal Information (Provided by You)

We may collect the following personal information when you:
✔ Create an account or purchase a license: Name, email, billing address, payment details.
✔ Contact support: Email, support requests, and any information you provide.
✔ Subscribe to marketing communications: Name and email for newsletters and promotional updates.

2.2 Usage Data (Collected Automatically)

When you use our website and Services, we collect:
IP Address & Browser Information – To track usage patterns and enhance security.
Device & Operating System – Helps optimize the website experience for different devices.
Website Interaction Data – Pages viewed, time spent, and navigation paths.
Cookies & Tracking Technologies – Used for analytics, functionality, and personalization.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide & Maintain Our Services

  • Process payments and manage software licenses.
  • Deliver customer support and troubleshoot issues.
  • Ensure security and prevent fraud.

3.2 To Improve Our Services

  • Analyze user activity to enhance website and software functionality.
  • Improve AI-generated SEO insights based on anonymous aggregated data.

3.3 To Communicate with You

  • Send transactional emails (purchase confirmations, account notifications).
  • Provide marketing and promotional content (if you opt-in).
  • Notify you about policy updates and new software features.

3.4 To Comply with Legal Obligations

  • Respond to lawful requests by public authorities.
  • Prevent fraudulent or unauthorized transactions.

4. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share data in the following cases:

4.1 Third-Party Service Providers

We use trusted third-party vendors to assist in:

  • Payment processing (e.g., Stripe, PayPal)
  • Website analytics (e.g., Google Analytics)
  • Email communications (e.g., Mailchimp)

Each third-party provider is contractually obligated to safeguard your data.

4.2 Legal Compliance & Security

We may disclose personal data if:

  • Required by law, regulation, or legal process.
  • Necessary to protect our legal rights, prevent fraud, or ensure security.

4.3 Business Transfers

If Athena SEO AI, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable security measures to protect your data, including:
✔ Secure payment encryption (SSL)
✔ Firewalls and access controls
✔ Regular security audits

🚨 No online service is 100% secure. While we take precautions, we cannot guarantee absolute security.

6. Your Rights & Choices

6.1 Access & Update Information

You may access, update, or delete your personal information by contacting us at in**@at**********.com.

6.2 Opt-Out of Marketing Emails

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any email.

6.3 Cookie Preferences

You can manage cookies through your browser settings. Disabling cookies may impact website functionality.

7. Cookies & Tracking Technologies

Athena SEO AI uses cookies and similar tracking tools to:

  • Enhance user experience.
  • Track website analytics (Google Analytics, Hotjar).
  • Personalize content based on usage behavior.

7.1 Managing Cookies

You can configure your browser to:
✔ Accept or reject cookies.
✔ Delete cookies after each session.
✔ Notify you when cookies are used.

For more details, visit https://www.aboutcookies.org.

8. International Data Transfers

Athena SEO AI, LLC is based in the United States, but users worldwide may access our Services.
By using our Services, you consent to your data being transferred and processed in the United States.

For EU/UK Users:

  • We comply with GDPR regulations for data protection.
  • You may request data deletion under Article 17 of GDPR.

9. Children’s Privacy

Our Services are not intended for children under 18.

  • We do not knowingly collect personal data from minors.
  • If we learn that a minor has submitted personal information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • We will notify users of changes via email or website notice.
  • Your continued use of our Services constitutes acceptance of any updates.

11. Contact Us

For any privacy-related inquiries, please contact:

📍 Athena SEO AI, LLC
📌 187 Wolf Rd. Suite 300, Albany, NY 12205, United States
🌐 https://athenaseopro.com
📧 in**@at**********.com